Contact Us
Many Great Ways to Connect with KAY Outlet. One Seamless Experience.
Your Jewelry Consultant is ready to talk!
They will be on video but won't see you.
Make sure to enable your mic if prompted.
Language:
More Ways To Connect
Type To Chat With Us
The fastest way to connect with an expert!
Monday – Friday: 9 a.m. - 10 p.m. ET
Saturday – Sunday: Noon - 9 p.m. ET
Please note: You'll need to click the icon at the lower right of the page for LIVE CHAT.
Call Us
800-527-8029
Monday – Friday: 9 a.m. - 10 p.m. ET
Saturday: Noon - 10 p.m. ET
Sunday: Noon - 9 p.m. ET
Write Us
KAY Jewelers
c/o Sterling Jewelers, Ltd.
375 Ghent Rd.
Akron, OH 44333
Follow Us
Like and follow for the latest KAY deals and style inspiration.
Manage Your KAY Profile
Check refund status, update shipping addresses, edit wish lists, maintain digital wallets, and more.
* California Privacy Rights
To learn more about how we manage your personal information or to exercise your rights as a California Resident, please visit our Privacy Policy.