KAY Outlet Warranties & Guarantees

Warranties & Guarantees

At KAY, we promise the jewelry we sell is of the highest quality. Our Lifetime Diamond & Gemstone Guarantee covers all the diamond, sapphire, ruby and emerald gemstone jewelry we sell, and other services at no extra cost.


Extended Service Plan
With the KAY Extended Service Plan (ESP), you can make sure your jewelry stays as strong, secure and beautiful as the day you opened the box. With one payment, you get coverage for your jewelry for its lifetime, so you can feel secure wearing it. Learn More


Lifetime Diamond and Gemstone Guarantee
Get the details on the lifetime guarantee - from cleaning and inspections to stone replacement. Learn More


Diamond Jewelry Upgrades & Trade-ins
Find out how to trade your diamond purchased from KAY Jewelers for one of greater value. Learn More


Brand Warranties
Many brands carry their own warranties - a promise to you that the merchandise you buy will stand the test of time. Learn More


Jewelry Replacement Plan
KAY's Jewelry Replacement Plan is an optional three-year replacement plan designed for non-repairable merchandise that's not eligible for our Extended Service Plan. Learn More

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